14656 – VoIP Network Engineer (onsite) – Tallahassee, FL
Start Date: ASAP Type: Temporary Project Estimated Duration:12 months with possible extensions Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client Only candidates able to relocate as required should apply to avoid removal from future consideration.
Required:
Availability to work 100% of the time at the Client’s site in Tallahassee, FL (required);
Experience in telephony infrastructure, Voice over Internet Protocol (VoIP) implementation, Session Initiation Protocol (SIP) trunking, and call center technologies (3 - 5 years);
Experience working on projects/systems of medium to high complexity surrounding network/system planning, configuration, and optimization;
Lead, coach experience
Experience with Network Monitoring tools, such as SEIM tools and the Network Operations Center ticketing system
Responsibilities include but are not limited to the following:
Monitoring the State Network's performance.
Managing alerts and tickets generated by monitoring tools.
Implementing necessary configurations and adjustments to ensure optimal network/system functionality
Monitoring and assisting in reporting issues with the network/system for greatest performance.
Providing timely updates and reports on the network/system status to relevant stakeholders.
Collaborating with other teams to troubleshoot and resolve any data or voice network issues promptly.