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ERP Training Specialist (remote)

Austin, TX

14431 – ERP Training Specialist (remote) – Austin, TX

Start Date: ASAP
Type: Temporary Project
Estimated Duration: 12+ months with possible extensions
Work Setting: The working position is Telework.
Only candidates able to relocate as required should apply to avoid removal from future consideration.

Required:
• Experience developing a training program for ERP systems (8+ years);
• Experience developing accessibility-compliant training content (8+ years);
• Experience working with eLearning software (8+ years);
• Experience with PeopleSoft FSCM 9.2 ERP system (8+ years);
• Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Visio) (8+ years);
• Experience with MS Teams and Channel communication with a large team (8+ years);
• Experience in maintaining and updating SharePoint sites (8+ years);

Preferred:
• Experience working with a public sector organization (Federal, State, or Local Government) (2+ years);
• Experience with Jira (1+ years)

Responsibilities include but are not limited to the following:
• Design and implement a comprehensive training program tailored to a specific financial business area, ensuring alignment with ERP functionality and business processes.
• Develop accessibility‑compliant, role‑based training content from the ground up, actively participating in system design discussions and testing activities to ensure accuracy and relevance.
• Produce clear, user‑friendly guides, job aids, and training materials that enhance learner understanding and retention across diverse user groups.
• Facilitate effective instructor‑led and web‑based training sessions for both trainers and end users, ensuring consistent delivery and knowledge transfer.
• Manage and update the training SharePoint site to ensure resources, documentation, and communications remain current and easily accessible.
• Collaborate with project teams, functional SMEs, and technical staff to validate training needs, incorporate system updates, and ensure training materials reflect the latest configurations.
• Perform additional duties as assigned, supporting continuous improvement of training processes, tools, and methodologies.

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