14420 – Technology Support Technician (onsite) – Ocoee, FL
Start Date: ASAP
Type: Temporary Project
Estimated Duration: 12+ months with possible extensions
Work Setting: Onsite with frequent travel to Client’s offices and remote locations to provide support.
Only candidates able to relocate as required should apply to avoid removal from future consideration.
Required:
• IT Enterprise experience;
• Experience with Audio/Visual equipment (Microsoft Teams Rooms certified equipment);
• Experience with Virtual Meeting Applications (Microsoft Teams, Zoom, GoTo, etc);
• Experience with Preparation, configuration, and support of Windows 11 systems, Active Directory, MECM;
• Willingness and ability to travel frequently; valid driver's license and reliable transportation required
• High school diploma or equivalent.
Preferred:
• Microsoft 365 Certified, CompTIA A+ or Network+, Teams Rooms or AVIXA fundamentals.
Responsibilities include but are not limited to the following:
• Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners.
• Assists in coordinating audio/visual setups and video conferencing support.
• Perform pre-meeting audio/visual system checks and provide live support for executive and VIP meetings.
• Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
• Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.
• Collaborate and assist with other areas of the IT department on projects and initiatives.
• Ability to lift 50 pounds.