14389 – Business Analyst (remote) – Austin, TX

Start Date: ASAP
Type: Temporary Project
Estimated Duration: 12 months with possible extensions
Work Setting: Remote.

529601613 Required:
• Experience in eliciting business and technical requirements (8+ years);
• Experience in communicating complex design and technical issues, as well as writing business cases and planning documents (8+ years);
• Experience in effective verbal and written communication and presentation skills (8+ years);
• Experience in gathering input, formulating a plan, and carrying it to fruition (8+ years);
• Experience in providing exceptional follow-through and customer-service (8+ years);
• Experience with government regulations and processes (1+ year);

529601612 Required:
• Business analysis experience, including requirements elicitation and documentation, gap analysis, and testing (5 years).
• Experience with Microsoft Excel (7 years);
• Experience with Microsoft PowerBI (3 years);
• Experience with Microsoft PowerAutomate (3 years);
• Experience with Jotform (1 year).

Responsibilities include but are not limited to the following:
• Support the transformation of the NWD system to improve access to long-term services and supports (LTSS).
• Create and execute a plan for "secret shoppers" to interact with the NWD system to identify strengths and referral gaps.
• Review and assess existing business processes to identify trends, issues, and opportunities for reengineering.
• Elicit, document, and analyze requirements for an interoperable referral system between "doors".
• Define clear reporting requirements for redesigned PowerBI dashboards, including key performance indicators (KPIs), metrics, and filters. You must establish data transformation and mapping specifications to ensure that legacy and new data can coexist for unified analytics.
• Partner daily with the Senior Systems Advisor to track development and conduct testing for all system functionality. You will develop the Master Test Plan, create test cases for Jotform paths and PowerBI logic, and document test execution results to ensure adherence to business requirements.
• Serve as the primary liaison for project progress by reporting weekly to the Director of the Contract Compliance Unit. This includes providing status summaries, issues/risks logs, and action items, as well as delivering a final user manual for all system roles prior to contract completion.