14147 – Business Analyst (Hybrid) – Austin, TX
Start Date: ASAP
Type: Temporary Project
Estimated Duration: 10 months with possible extensions
Work Setting: Hybrid, 3 days remote with 2 days (Mon & Fri) required to be onsite.
Required:
• Availability to work 2 days at the Client’s site in Austin, TX (required);
• Experience mentoring and providing consultation and direction to other Social Services Applications (SSA) staff (4 years);
• Experience analyzing and interpreting technical information, including regulations, policy, and automation system documentation (4 years);
• Experience communicating in writing, translating user/business needs into a technical style, and communicating technical instructions to system users (4 years);
• Experience planning and coordinating individual and group work activities (4 years);
• Experience detecting and diagnosing application problems (4 years);
• Experience creating technical designs for solutions to problems (4 years);
• Experience working professionally with a broad range of stakeholders (4 years);
• Experience preparing concise business requirements, technical specifications documents and related artifacts (4 years)
Responsibilities:
• Participate in complex IT business requirements gathering, analysis, and related activities for Business Automation and Social Services Applications (SSA);
• Interpret and analyze HHSC assistance program policies and procedures to determine impacts on automated systems and eligibility processes;
• Meet with business areas and external stakeholders to define system requirements and develop business rules, requirements, and technical specifications;
• Develop, implement, and maintain quality assurance processes, best practices, and continuous improvement initiatives;
• Monitor internal operations, vendor performance, and system functionality, reporting deficiencies and supporting corrective action plans;
• Review and produce complex project deliverables, including design documentation, test plans, audits, and risk assessments;
• Provide production support, technical assistance, peer reviews, and prepare/present communications, documentation, and audit responses