14109 - Server Support Specialist (onsite) – Palm Beach Gardens, FL
Start Date: ASAP
Type: Temporary Project
Estimated Duration: 12+ months with possible extensions
Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client.
Required:
• Availability to work 100% of the time at the Client’s site in Palm Beach Gardens, FL (required);
• Experience with basic SQL query capabilities;
• Experience with system monitoring and log file analysis;
• Experience with process documentation and technical writing;
• Experience with writing simple Python scripts for automation support;
• Experience with maintaining CMDB updates in ServiceNow for accurate system inventory;
• Experience with establishing monitoring protocols and escalation procedures.
Preferred:
• Experience with server health monitoring tools;
• Experience with DevOps practices and deployment processes;
• Experience with CMDB systems (ServiceNow preferred);
• Experience with Confluence or similar documentation platform;
• Experience with technical debt assessment and remediation;
• Experience with patch management and system upgrades.
Responsibilities:
• Monitor Quantum server health and analyze log files for issues;
• Develop and track support tickets for system maintenance and improvements;
• Create comprehensive deployment checklists and process documentation;
• Maintain CMDB updates in ServiceNow for accurate system inventory;
• Support patch management, system upgrades, and DevOps activities;
• Create documentation to systematically reduce technical debt;
• Collaborate with development teams to standardize deployment processes.
Why apply?
• Gain experience with one of the world's largest solar and wind energy providers, which last year briefly became the most valued U.S. energy company;
• Work with a great team of professionals and learn newest technologies and approaches;
• Enjoy our Client’s wonderful campus with top-notch facilities for work and recreation;
• Benefit from multiple projects extensions;
• Receive support and advice from Vitaver consultants who are already working at our Client’s site;
• Get extra cash by participating in Vitaver Successful Completion Bonus Program;
• Always get paid in full and on time.