Start Date: ASAP Type: Temporary Project Estimated Duration: 12+ months with possible extensions Work Setting: Onsite with 50% travel to remote locations to provide support and event coordination
Required: • Experience with Virtual Meeting Applications (MS Teams, Zoom, GoTo, etc.); • Experience with Audiovisual Equipment (MicrosoftTeams Rooms certified equipment); • Experience with MS Teams Admin Center and Vendor monitoring portals; • Experience with Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11; • Experience managing multiple priorities and work independently or as part of a team; • Experience performing in high-pressure situations, with strong organizational and time-management skills; • Experience in AV system commissioning, ideally with an AV integrator or enterprise deployment team; • Experience in control systems (Crestron, Q-SYS) and DSP configuration software; • Experience with AV signal flow, AV over IP, structured cabling standards, and rack build best practices.
Preferred: • IT Enterprise experience; • High school diploma or equivalent; additional certifications or relevant education is a plus.
Responsibilities include but are not limited to the following: • Coordinate and assist in audio visual installation, setups, and video conferencing support; • Monitor and maintain collaboration systems using company-provided tools; • Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed; • Recommend strategies to increase utilization of collaboration spaces which may include implementing new practices, devices, and/or software; • Train customers and technical staff on the use of equipment; • Collaborate and assist with other areas of the IT department on projects and initiatives; • Travel 50% to remote locations to provide support and event coordination; • Ability to lift 50 pounds.